0:11 - Early life and Education (Roy Bowen)
4:06 - Starting to build guitars / Apprenticeship
8:42 - Starting his business / Creating a website and gaining international clients
15:35 - Choosing to be self-employed / Business strategy
21:11 - Community over competition
23:12 - Employees at the shop / Process
31:14 - Diversification / Keeping up with demand
34:32 - Customer base / Famous musicians
36:50 - Looking to the future / Using latest technologies
40:03 - Mentoring
41:58 - Involvement in the community
43:28 - Early life / Introduction to music (Scott Leedy)
46:07 - Starting to work on guitars
47:33 - Making cabinets to making guitars
49:18 - Education
50:35 - First few years in business
AF: You left that 9-5 job. How did you make the decision to go from the
basement to having a shop with five employees? How did that transition take place?
SL: Well it kind of happened and developed all on its own. When we outgrew the
basement, of course, as the demand was there to do different things to people's
guitars for them, we would have to buy tools and we would take the money we
earned from the last customers and we would go out and buy the things that we
needed and we saw ourselves slowly getting congested.
AF: So you starting to outgrow the basement, and you had to buy new tools--
SL: Right. Getting new tools and equipment in, and the basement became rather
congested and it got to the point where we had to move tools and move things out
of the way just to do one specific job that took us about thirty seconds took us
fifteen, twenty minutes of re-arranging the shop. So, that's when I decided to
go look around, to rent a building, a bigger facility and we found a bigger
facility, and we got some help from a couple of other people, hired a couple of
other people to help us out to meet some of these business demands and that's
when things just started growing and growing in baby steps. The phones started
ringing more, the website got more hits and orders, and it just kind of took off
from there. Then we kind of outgrew that last facility and that's when we
decided to buy this place and design it on our own and get it set-up the way
that we wanted for our needs. We had to hire a couple of more people. Now we've
outgrown it again. I guess that's a good thing.
AF: Well yeah, that's a good thing. I'm interested in whether or not you and Roy
have continued to be the primary builders though.
SL: Yes.
AF: Is that right? So regardless of the staff that you've hired on, you've
continued to make guitars.
SL: Right. Even though our staff will approach us at different times with
different ideas, we will still all work creatively as a whole, as a group, but
the other people will approach us with these ideas and stuff and then we'll go
to work on that from there.
AF: Will you talk a little bit about the process of building a guitar and where
your materials come from that you use?
SL: Oh my gosh. Materials come from all over. We get a lot of our woods from
Paxton out of Cincinnati. Some of it is special ordered. Roy has a few sources
online. We've made a few connections over the years and we will order some
pieces, and we will gather our material from all our different suppliers. We get
the wood in and start cutting in into the sizes, pieces, shaping it, gluing it
up, just so we can basically create a canvas for us to design a guitar on.
AF: So that's the portion that you and Roy are primarily responsible for is
shaping and painting?
SL: Right, new components, new features, new designs, just all the research and
development, trial and error.
AF: What do the rest of the staff do in the process?
SL: Well, it seems like this job has grown into many positions as it keeps
growing. We've definitely got to have an office manager now because the phones
are ringing all the time. The office manager now is also doing the shipping,
things like that. Billy, he's one of our techs in there, he does a lot of tech
support on the phone, he does a lot of our electronic components, you know, a
lot of input as far as repairs, things like that, so everybody here has several
jobs that, I'm sure that these jobs will also get busier as time goes along and
we will have to end up hiring more people to accommodate those other jobs.
AF: In what ways do you use computers in the actual building process?
SL: Well so far it's just the power of the Internet, getting the name out there,
the website, the online store. That's our main thing, the central nervous
system. And then here lately, we just got a computer CNC machine that will help
digitally cut our bodies and everything for us perfect every time versus the
variance you experience doing things by hand. Roy and I will develop things by
hand and get it to where we like it and we can program the machine to cut it out
from that point forward which we just bought that machine and are looking
forward to getting it set-up and running here really soon.
AF: So will you tell me a little bit more about that machine? Are there
differences in quality between the ones that you and Roy make by hand and the
ones that are produced by the machine?
SL: Not really. The prototypes, the ones that Roy and I make, they're very fine
tuned to make sure that we get everything, every little fine curve, every little
part where it needs to be. There is something to be said about totally
hand-made. Then, after that point, they go into production. Then that's when
they are cut out.
AF: So there is something to be said for totally hand-made versus--
SL: --versus the production line. Yeah.
AF: So most of your buyers, do they ever ask about things like that or are they
just, the name RS Guitarworks just has an authenticity to it so people don't ask
about computers?
SL: Not really.
AF: Ok. I think, for a lot of craft producers, sometimes that becomes an issue,
but that's not something you and Roy are concerned with? SL: No.
AF: Because to meet production demand you are to the point where you have to use machines?
SL: We pretty much have to. Yeah. We have someone who is doing our computer work
for us now, on the CNC for us now just because we don't have it set-up you know,
and running ourselves yet, but without those guys it would take us a lot more
time, a lot more time.
AF: So tell me a little bit more about your consumers. What countries are you
selling to? How many guitars are selling on average?
SL: Oh gosh as far as the countries go we'd have to find out from some of the
other guys. I know in Japan and Sweden and Europe and a couple here in the
States. You've got your average people that will call in, just like you and I
who are hobbyist and enthusiasts that play guitar and want to improve their tone
or a part or a repair. Then we've got you know, the celebrities who call in and
need things done. Then you've got your business people, people that want to
carry RS Guitarworks products, so it's kind of a broad spectrum of who all is
going to be calling in on a day-to-day basis.
AF: And you offer a diverse line of products and development that you can do for
a guitar -- you can do restoration, change electrical components, will you talk
a little it about that?
SL: Yeah, we can do repairs and all of that stuff, and it seems like every now
and then we are challenged with something we've never had to repair before or do
before and I think that helps to push the company a little bit more, to strive
for more, and that really helps the company as far as growth too, it just makes
us better.
AF: Now Scott, you know, you've got a unique skillset in being able to build a
guitar. Are you worried about passing that on, or transferring that skill to
anyone here in the community?
SL: Not really. We've kind of been threatened by that once before by a former
employee who is now doing his own business somewhere else. We kind of felt like
we showed him a lot of things and taught him a lot of things and he took that
information and went on somewhere else which is fine, but then he became one of
our competitors and started basically copying a lot of the things that we had,
so that was kind of a sore subject there.
AF: Yeah I hadn't thought about it that way, I was thinking more in terms of
school programs or an apprenticeship program, but no, you've actually had issues
with, it's almost like industrial espionage.
SL: In a sense, yeah.
AF: So you've had that happen once. Was that once pretty much the only time that something--?
SL: Yeah, yeah.
AF: That's interesting, Scott. So that must have been a bit of an ordeal?
SL: It was, but I don't think he's doing quit as much as we are right now so
he's not really that big of a threat anymore, but we didn't really expect it you
know, because when you bring your people in and become friends with them and
become close with them it's almost like getting a knife in the back. But then
again, it's almost like when you worked at a job before, and you take the skills
you learned at that job and you move to another job. But I don't know, it's kind
of a touchy subject I guess.
AF: Well yeah, it is, because I guess there's a push for you to transfer those
skills so that people continue to build guitars, but then when you transfer them
and someone joins the market and becomes a competitor very quickly, yeah, I see
how that--
SL: Kind of discouraging.
AF: Yeah. Well I see how that could be tricky.
SL: Kind of makes you look at the next guy when he comes through the door, you
know, and make sure-- we've even thought about making up a like a non-compete
with new employees and stuff like that.
AF: Do you ever talk to other guitar producers about this? Is this something
that happens commonly?
SL: Yeah, it's happened before. There's nothing really that you can do about it.
AF: Well how do you feel about apprenticeship programs then? Is it something
you've considered for you? Would you still be open to it if it were a younger musician?
SL: Yeah, I'd say I would be open to something like that.
AF: Ok, but so far you haven't done any actually apprenticeship with an actual musician?
SL: Not really, we've been approached by that a couple of times before with a
couple of people but we just didn't feel like it really fit the part for us at
the moment. So, we just passed on it for now, but in the future yeah.
AF: So in what ways are you working with the local community here, and is that
important to RS Guitarworks to be involved in the community?
SL: Well that's another sensitive subject too, and I don't know how much to
elaborate on that.
AF: Whatever you are comfortable with.
SL: You know, we try to do our part around here as far as the community goes. We
make donations to the local fire departments, and charities, and fund raisers,
and things like that you know, just to try to help out and stuff like that.
Everything from, we've even got a street person that lives over the train tracks
that passes through occasionally and we'll help him out every now and then with
something. We try to help out and try to do our part in the community you know--
AF: Ok. So thinking in terms of the future, five or ten years down the road,
what are some of the changes that you see for RS Guitarworks, you know, within
the context of the current economy.
SL: Wow, that's a really good question. You really don't know what tomorrow is
going to bring. Every day you just try to strive for excellence and do the very
best you can. By doing that, the company has got this far and grown this much
just by that attitude and that mentality right there. As far as five years or so
down the road, I would hope that RS would have more to offer and have more
things to be able to bring to the table and supply and help out the consumer and
the customers out there.
AF: Ok. Scott is there anything that I didn't bring up, or that we didn't cover
that you think is important for us to talk about in terms of the shop or your experience?
SL: I can't really think of anything right off hand.
AF: Ok, I just wanted to make sure I asked you in case I had forgotten anything.
So yeah, we will go ahead and stop there and thank you for setting down with me
today and giving me your time.
SL: Do you want me to send Monty in next?
AF: Yeah, send Monty in because I'm interested to see how his story and his
experience differ from you and Roy.
SL: Yeah, me too, when it's all done it would be neat to see what he said, you
know. Do what?
AF: Well Monty, thank you for sitting down with us today, and allowing me to
interview you. I thought we would start with just some basic biographical
information. So where did you grow up at?
MW: London, Kentucky.
AF: London, Kentucky, and did you stay there most of your childhood and teenage years?
MW: Yeah, all the way up through high school.
AF: So you've grown up in London. Were you interested in music?
MW: Yeah, I grew up listening to music. Playing a little bit with friends.
AF: Well Monty, thank you for sitting down with us today. I thought we would
just start with basic biographical information. So tell me a little bit about
where you grew up?
MW: I grew up in London, Kentucky.
AF: And stayed there all through childhood--
MW: All through childhood and high school.
AF: So you are growing up in London, and you are at elementary school and high
school, were you interested in music when you were younger?
MW: Yeah, I played with friends and stuff growing up, just garage band stuff.
AF: So what guitar did you play?
MW: I think my first one was a Stratocaster copy.
AF: Oh ok. So, even when you were younger you were really getting into not only
playing, but thinking about what guitar you were buying, what brand you were buying.
MW: Yeah.
AF: Yeah, and did you take music classes?
MW: No, I never took music classes. I was always a tinkerer so I got more into
trying to figure out what made them work, taking them apart and stuff.
AF: So did you take shop class?
MW: Yes. I had shop class all through school.
AF: So what skills did you learn in shop class that you think prepared you?
MW: Woodworking, all around. I used to build bookshelves and stuff like that.
AF: So that's a skillset that you can transfer easily to making guitars?
MW: Guitars take it quite a bit further. It's a lot more intricate than building
furniture and stuff.
AF: Will you talk a little bit more about that? What are some of the different
tools that you use in guitar making that you don't use in woodwork?
MW: There are a lot of specialty tools for doing the fretwork and stuff like
that, but it's a more precise woodworking I guess you would say than building furniture.
AF: Ok, so you're in high school and you are playing some gigs you're in some
bands and you are taking shop class. So, what was the next step? Did you take
that any further once you graduated high school?
MW: No, no, I got out of music for several years. I went through vocational
school and started doing bodywork.
AF: So you had been really into music in high school, and had some shop class,
did you take that any further?
MW: No, I got out of music for quite a few years. I went through vocational
school and started doing auto bodywork and painting cars. Then I got out of that
and had a few factory jobs and then found out about this place and came in,
started out here and then ended up being the painter full-time here. I guess
that's been six or seven years ago.
AF: Ok.
MW: I left here for a couple of years and got another job for a few years and
ended up coming back probably a year and a half ago.
AF: So lets talk about that transition a little bit more. So you're doing some
factory jobs, painting some cars, you are always doing something with your hands.
MW: Yeah. I built houses for a while.
AF: So you are still using those carpentry and woodworking skills too.
MW: Well here you are inside and you don't have to deal with the cold and rain.
That's the bad thing about building houses.
AF: Yeah, so did you work for RS Guitarworks for a while and then leave and come back?
MW: Yeah.
AF: Ok, where did you go when you left?
MW: I installed telemetry systems in hospitals; the heart monitors systems.
AF: Yeah. Ok.
MW: Too much traveling.
AF: Oh. So was your home base still in Winchester?
MW: It was in London at the time.
AF: In London, ok, but still you are using your hands. That's interesting that
you're always engaged in some sort of handwork. So you came back. Were you the
full-time painter before?
MW: Yeah.
AF: And then you came back to that position?
MW: Yeah.
AF: Do you do any building?
MW: Yeah. I'm back here in the woodshop a lot too. I'm all over the building.
AF: All over the building! So by the time you came to RS Guitarworks, the
location was here?
MW: No, it was on Winn Avenue then. I worked over there. I was here during the
move and worked here for about a year after we moved to this location.
AF: Ok.
MW: That was probably two and half, three years over at the Winn Avenue location.
AF: Ok. Well then let's talk about what you do here at RS Guitarworks since a
lot of that transition and moving took place with Scott and Roy. So you did a
little bit of everything?
MW: Yeah.
AF: But your primary function is to paint the guitars?
MW: Painting and building. I'm back here doing a lot of the woodworking too.
AF: You are? Ok, so you are doing a lot of the woodworking too. So do you help
with the design of the guitar as well?
MW: Kind of. In the brainstorming process everybody you know, everybody gets
involved a little bit, throwing out ideas and stuff.
AF: And do you enjoy that?
MW: Yeah.
AF: Will you talk a little bit more about that creative process and what happens
during that?
MW: Usually somebody will just throw out an idea or something different and
everybody jumps in -- try this, try that, before you know it you've got
something new you know, that we've come up with.
AF: And do you do most of that by hand? Are you trying to switch to computer?
MW: We have a CNC now, but as far as right now it's all hand. We prototype it
and stuff like that.
AF: So how do you feel about that transition, as someone who does a lot of
handwork? Is that something you just see as necessary?
MW: Yeah, it's getting to the point now where the volume is, we do so much that,
a lot of it we still have to do by hand, but there's a lot that can be a lot
quicker and easier with a CNC.
AF: Now how do you feel about authenticity or quality? Is it still the same with
the CNC? In what ways?
MW: The CNC roughs it out, but you still have to do all of the final sanding and
fitting of the body and neck together by hand. It just speeds up the process a
little bit, the CNC does.
AF: Ok, so do you, because you are still doing those key things like you are
still sanding, you are still putting frets on, you are still shaping the neck,
things like that, that still makes it authentic?
MW: Yeah.
AF: And then I guess you go into the next portion of that where you are adding
the paint? Will you talk a little bit about that?
MW: Well, I don't really know where to start. After you get the body sanded,
it's got to be smooth and stuff, then depending on what kind of finish is on it,
it's all different. For a different kind of wood you have to do a grain filler
and stuff. Sometimes a sparkle paint job takes a lot longer because of a big
flake you have to get it all smooth. Then there is a month of drying and then I
get to do my favorite job, wet sanding.
AF: So it has to dry for a month?
MW: Yeah, nitrocellulose lacquer isn't a hardened product. It has to air dry, so
it takes a while.
AF: And then you get to sand it?
MW: I hate wet sanding, but it's a necessary evil.
AF: So what does that--? Does that just make it look better?
MW: Yeah, the lacquer when you spray it, it has a texture to it. Before we buff
them out, we sand it smooth with fine grit sand paper and then buff it. It just
makes the surface flat so it reflects evenly. Looks a lot shiner that way.
AF: Well I'm curious about the colors that you use, because I walked back
through the room where you have the guitars up and there are some really lovely
colors, but colors I guess I didn't expect to see but I really like them, like
there is a sky blue one and a couple other ones. How do you determine what
colors to paint them?
MW: Some of the colors are vintage colors that were used in the 50s and 60s. The
guitar manufacturers at the time used stock automobile colors, so most of those
are 50s car colors.
AF: Now do you let people choose? Can they make special requests?
MW: Yeah.
AF: How difficult is that to accommodate?
MW: Usually when someone makes an order they just call in with the model of
guitar they want. They have the option of fret size, neck shape, what color they
want, if they want it aged or not, and what level of aging they want. It's all
total custom order guitar.
AF: But if someone had just an older guitar, and they wanted you to change the
color on it, can you do that too?
MW: Yeah, we do a lot of restoration work on vintage instruments.
AF: You think more restoration work than new?
MW: Yeah. Well no, not anymore. When I first started it was more restoration
work, but now it's a lot more custom built than anything.
AF: Why do you think that is?
MW: Honestly, I think that our guitars have just, people have seen the quality
and people are starting to catch on. More and more people are learning about them.
AF: You just think there is a better sound? Better design?
MW: It's just a higher quality product. I mean, most of the guitars, the vintage
guitars, they made them cheap to make a profit. They were factory built, high
volume. We are more of a smaller, custom built I guess.
AF: So what are some of the customer likes that have ordered?
MW: I don't really deal with many of the customers. That's the other guys on the
phone. I'm mostly in the shop and stuff.
AF: So you are rarely necessarily aware of whom you're building for.
MW: They tell me the names. I keep track of them on my records. During the
painting process I have their name and everything that is going on with the
guitar, but I rarely talk to a customer.
AF: So you are building this guitar for someone and you know that in a lot of
cases they've made this custom order and you finish putting the paint on it and
you finish sanding it. Can you talk a little bit about what that feels like, to
see that finished product?
MW: It's a gratifying, it's a very gratifying thing to take raw lumber and make
an instrument out of it. That's why I do this. I enjoy making something. That's
why I left the factory work and stuff because you know, you do the same thing
all day, but you never see the end product. Then after I get through with it, it
goes into Roy and he ages it or whatever and it gets put together and then you
actually get to play the thing that started out as a piece of lumber back here.
AF: Yeah.
MW: So yeah, it's a pretty cool process.
AF: Yeah. Does the customer know that you were a part of it?
MW: Yeah.
AF: I mean is your name included? How is the guitar sold and packaged at that point?
AF: So when you have the finished product and they give it to the customer, do
they know the individual's names that worked on it? I guess, is there a sense of
ownership for you in that and how?
MW: I don't know that the customer actually knows everyone's names. Some of them
do. We've met some of the customers. Some of them come by the shop and meet
everybody. Yeah, it's a proud moment I guess you would say when you see someone
satisfied with something that you had a big part in building.
AF: And that kind of makes it all worth it for you to be involved in the process?
MW: Yeah.
AF: So thinking in terms of the future, and where RS Guitarworks might go, what
things do you see changing over the next five years?
MW: Probably getting a lot busier.
AF: You think so?
MW: Yeah. Well, when I first started I think we built twelve guitars in a year
and did a lot of restoration. Now we do, I mean we've done fifty or sixty in a
month now. So that's been six or seven years since I first started I guess,
something like that. So yeah, it's growing pretty rapidly.
AF: Now why do you think that is?
MW: I guess more and more people are getting ahold of the guitars and finding
out. We've picked up several dealers and stuff since then. When I first started
they just sold them through the website, the RS website.
AF: I ask that question because I'm a teacher and so many of my students are so
wrapped up in their iPods, you know, the Internet and things like that, it's
hard for me to think you've got an increase in guitar sales. I think it's great,
but I wonder what age group it is, and who is buying them, and why they are buying.
MW: I don't know. There are a lot of older musicians that buy our guitars right
now. As far as kids, young people, I have no idea if that's who is buying them.
AF: Ok. Do you do anything with young musicians here in town?
MW: No, no. I have a nephew that's ten now. I've got him. He plays guitar a
little bit.
AF: Really?
MW: Yeah, yeah, he's getting into it. Big Johnny Cash fan. For a ten year old,
that's odd.
AF: So what are some of the ways that RS Guitarworks are involved in the community?
MW: You would probably have to talk to Roy and Scott about that. They do some
benefit things. We've done a couple of guitars that they are going to donate to
UK, the Kentucky guitars that Joey was involved big in that project. I think
last year Scott and Roy donated a guitar to Winchester that the city auctioned
off. I think there is a newspaper clipping of it in the gallery in there.
AF: So that's one of the biggest ways, just donating products to generate money.
MW: Yeah.
AF: Well, Monty is there anything that we haven't touched on that you think it
really important to know about the guitar making process or about your
experience here at RS Guitarworks?
MW: Not right off. I think we've about covered everything.
AF: Well I think it's interesting that you left and you came back. I think that
speaks volumes for what the community must be like here at the shop.
MW: Yeah, we're all friends, and we all hang out together it seems like. We all
get along. It's never a job when you enjoy what you're doing.
AF: You know, I think that's probably a great quote for us to end on, and we are
looking forward to getting some footage and seeing you painting.
MW: Yeah, I'll be back there.
AF: Ok. So with that we'll wrap up. Thank you, Monty.
MW: Thank you.
AF: So we really would like to film you painting. Is there like a better time to
do that?
RB: You are just going to stand there for moral support.
SL: I'm just going to stand here and go, "Uh huh."
RB: Yeah.
SL: Well, we basically get the wood in and we cut it down into useable pieces
and useable sizes like this, and then it will get cleaned up in other stages
with other machinery and down to the thickness sizes and then it will get opened
up, all the cavities, all the control templates and everything will get formed
into that, and then, the next stage will be probably the contouring, the round
over, getting all the sharp edges broke on it, figuring out where everything is
actually placed on the body, and where things actually go and, show them this
one here if you want to. This is one of our models, our solar flare model.
RB: Yeah this is actually one of our models that we call a solar flare. The
first one of this guitar was done for Joe Perry of Aerosmith and the idea of
actually inlaying an aluminum front that's acid edged. So all this has to be
routed out to allow this to fit correctly. These guitars are also; there are two
different styles of guitars that we do. One is called, "bolt-on neck," and the
other one is called a, "set neck." This neck is actually glued in the guitar
when it's actually ready to go as opposed to these where they are actually
screwed in. It's just a lot more complicated of a design of a guitar. You know,
just like the bodies, these necks all start off by just being a basic blank of
wood that we cut in size and then a fingerboard that gets slotted for the frets.
So, there's a lot of steps that go into getting from the raw wood into this step
here, and then after than, once they are all sanded up, the next step is to
actually go into paint.
AF: Will you talk about some of the differences when you shift to computer
production, so what that machine is actually doing and what portions it will be
producing and what portions will still be by hand?
RB: You can probably grab a telepattern over there--
AF: I think it's interesting that you are shifting to a CNC machine.
SL: You want to show them some of the, how we hand-make the, just flatten it as
much as possible.
AF: I promise I won't hit you [with reference to the overhead mic].
SL: El Kabong!
RB: What's different about how we are doing it now versus what we are getting
ready to move to, in the fifties and the sixties the way that guitars were
produced was to take a bandsaw, cut the profile, then you would take a, you
would make a master pattern that would get attached to the body and it would be
ran on what would be called a pen router, which you guide by hand and it will
follow this pattern to make sure that this body is cut down to this size every
time. Then once that's done, the same locating holes that mounted it will mount
a pattern that shows where all the controls and parts are going on the guitar.
This is really a time consuming process because it has to be done by hand.
Somebody has to sit here. You have to measure the depth of cut of everything
every time you do it. And it always has the variable, what if something moves?
By shifting to the CNC controlled machines, when you do this original pattern
you are actually going to do it in the computer. Then, the computer, the CNC
will follow that computer file depth, speed of cut, everything that you would
have done by hand, to make sure that every time they are accurate within ten
thousandths of an inch. It still leaves a lot of work because once the body
comes off of the CNC and it's at this step, or at this stage, the edges are
still very rough, the edges are still very square, many of the mounting holes
are still not drilled, so all that has to still be done by hand. So it just kind
of takes the guess work out of, or the risk, out of producing the guitars and
keeps their consistency very close, but they will all still be handmade because
they will have to be hand sanded, hand shaped, and that's really the most
important part, making sure that that neck feels right, because the computer is
never going to know that. You can get it close.
SL: It has to be sanded perfect too; because when they go to the spray both and
they are not [sanded well], when the finish hits them it will show every little
scratch and every little thing. Still a lot of man-hours involved even with the
CNC machine.
SA: Oh I see. So the question we asked Monty, but we didn't ask either of you,
just on a personal or aesthetic level, when you've made a guitar that's really
sounds good or you hear somebody play it or you play it, what's that like?
SL: We always refer to that as the lightening hitting Frankenstein effect. In
other words, a piece of tree that comes alive. So whenever that finally happens
that's kind of the magic moment, because when you first string it up after
you've worked on this piece of wood and you've polished it, you've got a
beautiful finish on it, and then when you finally put all the components on it
and get it set-up and you plug it in for that first time and hit that first
note, it really feels good, if you are into building guitars obviously, it's a
sense of pride in what you've created by hand. Usually from that point we will
do some refinements and fine tuning, but it's usually an exciting moment and
usually when things like that happen, usually the guys will gather around to
hear it as well and want to try it and play it a little bit too. It's a lot of
fun because it takes a good two or three months to complete one, so that's kind
of a lengthy time to wait around and whenever it's done and it's finished and
you hear it for the first time it's really rewarding for people like us who love
building guitars.
RB: Yeah, the whole time you're hoping that you've hit the mark. The customer
says, "I want to get a certain sound, I need it to do this, and you go on by
your best knowledge and choice of woods and parts and all that you are going the
direction that they are wanting, but for three months it's just a guess. You
don't know whether you are going to hit it and that first time you plug it in
you go yeah, we got what they wanted, you know.
SL: And when you miss your mark it can be disappointing. Start over and try
again. So it's not always--
SA: So what is that like, when you've done all that and it sounds, it's not right?
RB: It's heart breaking because you spent three months of time and putting the
passion into it only to find out that it's for nothing. I mean, we've had
guitars where literally we've had to bring them back here after three months and
take a bandsaw and cut them in half.
SL: If it's something like the tone or the sound of the guitar we can do
something to change some components or some features on that to make it sound
better, but if there is something wrong on the guitar physically then yeah, it's
time to go back to square one.
SL: So from there we've still got a lot of physical man-hours, hand-hours.
RB: Well that's like, we don't make, from the computer files, we don't make the
bodies fit perfectly because you want to take that down by hand because that ten
thousandth that that machine could be off could be the difference. If the body
is ten thousandths too big then the body can be ten thousandths too small then
you've got a huge gap. So it's always better to let them run oversize and then
by hand finesse it in because you know, people have always considered, they
think hand-made, and I think honestly some people have this idea of a guy with a
chisel and a pocket knife and it's really, in the music industry, it's not that
way. People have been using routers, bandsaws, table saws, and all that,
electric sanders, since the 40s, so it doesn't really matter whether it's a
computer pushing the board through that router or whether it's a guy. It's still
the router that's doing the work.
SL: All depends on your level of quality that you set for yourself as well. A
lot of people will accept other things, some things that we won't, we're always
striving for excellence and always trying to make every little detail perfect
and flawless on it, so we've got a really high bar you know, as far as quality
goes. I think that's a lot to be said for whether you are making pottery or
painting or whatever, you set your own bar for what your standard should be.
We've got a pretty high bar.
AF: Well I think that's good. I'm glad that you're willing to talk about that
because some craft producers they-- [cut in film]
AF: [resume filming] -- since the '40s, and so in some ways that is traditional
and authentic to include computers in the process.
RB: Yeah, I mean, power tools went all the way back to the '40s and I mean
computer controlled equipment has been used in the guitar industry since the
early '70s, so it's not new. It's new that the stuff is getting towards more
affordable to a small person because that machine back in the '70s might have
cost two million dollars is now down to where two knuckleheads that crawled out
of a basement can afford it.
SL: And then, I think Roy wanted to sing a little for you.
AF: You want to sing some on the camera, Roy?
RB: No, no I'm good.
AF: Well I think that's good unless, Sean is there anything?
SA: No. AF: Now you did this for Aerosmith, is that what you said?
SL: We actually ended up doing two for him, and he takes them everywhere. He
takes like 60 guitars with him on the road and that one that we built for him
goes everywhere. This guitar tech said it's like his woobie. It goes on the tour
bus with him; it goes with him everywhere he goes.
RB: It goes to his hotel room with him.
SL: He used it on the MTV Music Awards, Ellen DeGeneres, and the Late Night
Show. He's done a lot of interviews and stuff with it in magazines with it.
AF: Yeah.
SL: It's everywhere you see Joe now he's got that guitar that we built for him
and that's really cool.
AF: Yeah, that's fantastic.
SL: It's good to get paid for the job to help pay the bills, but that fact right
there is so self-rewarding. I mean, we are talking Troy, Jon Shaffer's lead
guitar player in Iced Earth and he said, "Man, the stuff you guys have done for
Jon is amazing. Tell me about your guitars." Well now we've got him interested
and he is wanting to buy two of them and they are getting ready to do a live
concert DVD in Athens, Greece this summer, so our guitars are probably going to
be in that too.
AF: Yeah.
SL: So it's like, ah, thank you. They slowly keep getting a little more
recognition, you know, getting them in the right hands.
RB: It's been a huge thing since we got them with Marty Stuart and his band.
SL: Yeah, the whole band is now using them, which is really cool and we are
talking to one of the guys now about doing an actual signature series model. So,
it's pretty cool.
AF: Yeah. [Cut in film]
AF: --At Berea, they have the student craft program and I've been working with
the director and we submitted an abstract to go to a conference at the
Smithsonian and talk about the student craft program and what some of the
difficulties are for those students to be both a studio artist and to yet be a
student who is in that position as part of a job and so, but Berea has been one
of those places where they have introduced computer--
MW: It gets pretty loud.
AF: That is loud. That's an interesting color.
MW: Burnt orange is what we call it. It's actually and old gretch color, and
that's the grain of the wood.
AF: Yeah.
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